Company Logo
Telecaller

Optnhire

Key Points

Dadabari/Kota

1.2L-3L/Year

Male/Female

Job Description

Key responsibilities include:

  1. Outbound and Inbound Calls: Contacting customers to promote products, services, or offers, and answering incoming customer inquiries.
  2. Product Knowledge: Explaining product features, benefits, and answering questions to help customers make informed decisions.
  3. Customer Support: Resolving complaints, assisting with order inquiries, troubleshooting issues, and providing after-sales support.
  4. Sales and Lead Generation: Identifying sales opportunities, generating leads, and meeting sales targets.
  5. Data Management: Updating and maintaining customer records in the CRM (Customer Relationship Management) system.
  6. Customer Satisfaction: Ensuring a positive customer experience by addressing concerns and offering solutions.
  7. Reporting: Providing regular updates on call statistics, sales numbers, and customer feedback to management


Skill Preference
Qualification:

12th Pass

Working Days:

6 days per week

Experience:

Fresher/Experienced

No. of openings:

8

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