Outbound Calling: Initiate calls to potential customers to introduce and promote products or services.
Lead Generation: Identify and qualify prospects to build a robust sales pipeline.
Product Knowledge: Maintain an in-depth understanding of the company's offerings to effectively address customer inquiries.
Sales Closure: Persuasively present products/services to close sales and achieve targets.
Customer Relationship Management: Build and nurture relationships with customers to encourage repeat business.
Data Management: Accurately record customer interactions and sales activities in CRM systems.
Feedback Collection: Gather customer feedback to inform product development and sales strategies.
? Required Skills and Qualifications
Communication Skills: Excellent verbal communication to convey product benefits and handle objections.
Sales Acumen: Strong persuasive skills and the ability to close deals effectively.
Organizational Skills: Efficient in managing time and maintaining records.
Technical Proficiency: Familiarity with CRM software and basic computer applications.
Educational Background: High school diploma or equivalent; a bachelor's degree in business or marketing is advantageous.
Experience: Prior experience in telesales or a related sales role is preferred.
? Compensation and Benefits
Salary Range: In India, the average salary for a Telesales Executive ranges from ₹15,000 to ₹20,000 per month, depending on experience and performance.
Incentives: Performance-based bonuses and commissions are commonly offered.
Additional Benefits: Health insurance, paid time off, and opportunities for career advancement may be available, varying by employer.
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