Job Description

Job Title: Telecaller for Pre-Sales Travel Leads Verification

Department: Sales & Customer Support

Job Summary: We are seeking a proactive and detail-oriented Telecaller to join our dynamic team. The ideal candidate will manage both outbound and inbound calls, verify travel leads, and assist in the pre-sales process to ensure accurate and efficient lead qualification.

Key Responsibilities:

Outbound Calls: Reach out to potential customers to verify travel leads, gather essential information, and qualify leads for the sales team.
Inbound Calls: Respond to customer inquiries, address queries, and provide accurate information about travel services.
Lead Verification: Conduct thorough verification of travel leads to ensure accuracy and reliability of information.
Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system.
Collaboration: Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness.
Target Achievement: Meet or exceed daily, weekly, and monthly targets for lead verification and customer interactions.

Qualifications:

High school diploma or equivalent; a bachelor’s degree, is a plus.
Prior experience in telemarketing, sales, or customer service is preferred.
Familiarity with CRM tools and basic computer applications.
Excellent communication and persuasion skills.
Strong problem-solving abilities and resilience in handling rejections.
Time management and multitasking capabilities.

Other Information:

Competitive salary and performance-based incentives.
Opportunities for career growth and development.
A supportive and collaborative work environment.

Telecaller

Key Points

Job Description

Skill Preference

Qualification:

Working Days:

Experience:

No. of openings:

Additional Requirements:

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