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Customer Support Representative (Intern)

Champions Studio

Key Points

C-Scheme/Jaipur

1.2L-2L/Year

Female

Job Description


We are seeking a friendly, patient, and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer support by addressing inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.

Key Responsibilities

  • Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner
  • Resolve customer complaints and issues efficiently while maintaining a positive attitude
  • Provide accurate information about products, services, policies, and procedures
  • Process orders, returns, exchanges, and account updates
  • Maintain detailed records of customer interactions and transactions
  • Escalate complex issues to the appropriate department when necessary
  • Follow company guidelines, scripts, and service standards
  • Identify opportunities to improve customer satisfaction and loyalty

Qualifications & Skills

  • High school diploma or equivalent (associate’s or bachelor’s degree preferred)
  • Proven experience in a customer service or call center role is an advantage
  • Excellent verbal and written communication skills
  • Strong problem-solving and conflict-resolution abilities
  • Ability to multitask and manage time effectively
  • Proficiency with computers, CRM systems, and basic office software
  • Ability to remain calm and professional in high-pressure situations

Job Timings

Mon to Fri 3:00PM to 7:00PM

Sat 2:00PM to 6:00PM


Skill Preference
Qualification:

Graduation

Working Days:

6 days per week

Experience:

Fresher

No. of openings:

1

Additional Requirements:

PAN Card Aadhar Card
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