Customer Support Executive

Snapmint Credit Advisory Pvt Ltd

Key Points

Tonk Phatak/Jaipur

1.2L-3L/Year

Male/Female

Job Description

India’s booming consumer market has over 300 million credit-eligible consumers, yet only 35million actively use credit cards. At Snapmint, we are building a better alternative to credit card that lets consumers buy now and pay later for a wide variety of products, be it shoes, clothes, fashion accessories, clothes or mobile phones. We firmly believe that an enduring financial services business must be built on the bedrock of providing honest, transparent and fair terms.

Minimum 1 year of experience in Email/Chat/In-call and Outbound calling process in any BPO, e-commerce, fintech, and any customer experience organization.
For Email/chat – Typing speed must be in btw 30-35 wpm.
Handle high volumes of incoming and outgoing calls professionally and efficiently.
Provide accurate assistance regarding product details, orders, billing, delivery, returns, and more.
They will be creative and analytical problem solvers with a passion for excellent customer service.
Strong phone contact handling skills and active listening.
Graduation is must.
Excellent verbal/written communication skills and basic computer knowledge.
Work from the office and 6 days working (roster off).
Near Tonk Road, Dev Nagar (Maximum travel distance should be 10-12 km).
Tamil, Telugu and Malayam language is a plus.

Candidate who have experience from Teleperformance, vertex cosmos, Girnar, Dealshare, Innovana Thinklabs, Dr ITM will be a plus.

Skill Preference

customer service process customer complaints Non-voice process voice process Email process International E-Commerce Domestic E-Commerce Domestic process

Qualification:

Graduation

Working Days:

6 days per week

Experience:

1-3 Years

No. of openings:

Additional Requirements:

PAN Card Aadhar Card

Customer Support Executive

Key Points

Job Description

Skill Preference

Qualification:

Working Days:

Experience:

No. of openings:

Additional Requirements:

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