Customer Support Executive

Ubuy Technologies Pvt Ltd

Key Points

Mansarovar/Jaipur

1.2L-2L/Year

Male/Female

Job Description

· Strong communication skills & active listening.

· Excellent writing skills.

· Excellent typing skills.

· Graduation in any discipline.

· Good presentation skills.

· Comfortable with MS office tools.

· Handle social media platforms.

· Ability to handle chats & emails.

· Familiar with CRM systems & practice.

· Handle customers escalation, provide appropriate solution and follow up to ensure solution.

· Customer Orientation.

· Follow communication procedures, process & Guidelines.

· Take the extra mile to engage customers.

· Ensure customer satisfaction and provide professional customer support.

· Communicating & coordinating with collogues as necessary.

· Maintain a positive, empathetic and professional attitude toward customers.

· Responding quickly to customers inquiries on chats, emails & calls.

· Should be Comfortable with rotational shift.

Skill Preference

customer service process voice process Email process International E-Commerce International process

Qualification:

Graduation

Working Days:

6 days per week

Experience:

Fresher/Experienced

Customer Support Executive

Key Points

Job Description

Skill Preference

Qualification:

Working Days:

Experience:

No. of openings:

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