Ubuy Technologies Pvt Ltd
Mansarovar/Jaipur
1.2L-2L/Year
Male/Female
· Strong communication skills & active listening.
· Excellent writing skills.
· Excellent typing skills.
· Graduation in any discipline.
· Good presentation skills.
· Comfortable with MS office tools.
· Handle social media platforms.
· Ability to handle chats & emails.
· Familiar with CRM systems & practice.
· Handle customers escalation, provide appropriate solution and follow up to ensure solution.
· Customer Orientation.
· Follow communication procedures, process & Guidelines.
· Take the extra mile to engage customers.
· Ensure customer satisfaction and provide professional customer support.
· Communicating & coordinating with collogues as necessary.
· Maintain a positive, empathetic and professional attitude toward customers.
· Responding quickly to customers inquiries on chats, emails & calls.
· Should be Comfortable with rotational shift.
Graduate
6 days per week
Fresher/Experienced
4
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