Category -
City -
Area -
2L-3L/Year
Female
On-Site
Full Time
Day Shift
Mansarovar, Jaipur
Position: Customer Support Executive We are on the lookout for a dynamic and motivated individual to join our team as a Customer Support Executive. If you thrive in a fast-paced environment and are passionate about delivering top-notch customer service, we want to hear from you. Responsibilities: ● Addressing customer inquiries promptly and courteously via email, phone, and live chat. ● Resolving customer concerns and complaints with poise and efficiency. ● Collaborating with relevant departments to escalate complex issues when necessary. ● Providing comprehensive product information and technical assistance to customers. ● Managing customer accounts meticulously, maintaining accurate records of interactions. ● Offering insights to the management team on customer patterns and concerns. ● Contributing ideas to enhance and streamline customer support processes. Qualifications: ● Exceptional verbal and written communication abilities. ● A strong dedication to delivering outstanding customer service. ● Comfortable thriving in a fast-paced, dynamic environment. ● Proficient problem-solving skills with keen attention to detail. ● Ability to handle multiple tasks simultaneously. ● Familiarity with customer support software and tools. ● Previous experience in a customer support role is advantageous. ● Bachelor's degree or equivalent qualification. If you are enthusiastic about providing unparalleled customer service and support, we encourage you to submit your application today. We are excited to welcome passionate individuals to our team.
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