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Customer Support Associate

Nandshi

Key Points

RIICO Industrial Area/Jaipur

2L-4L/Year

Male/Female

Job Description


Customer Success Associate - Job Description

As a Customer Success Associate, you'll be the main point of contact for customers, ensuring they have a positive experience with our product. Your role is to help customers succeed, build strong relationships, and ensure long-term satisfaction.

Key Responsibilities:

  • Onboard new customers and guide them through product setup.
  • Address customer inquiries and provide effective solutions.
  • Build and maintain strong customer relationships.
  • Proactively engage with customers to ensure continued success.
  • Collect feedback to help improve the product.
  • Collaborate with internal teams (Sales, Product, Support) to ensure customer satisfaction.

Qualifications:

  • 1-3 years of customer success or support experience.
  • Strong communication and problem-solving skills.
  • Customer-focused with attention to detail.


Skill Preference
Qualification:

Graduate

Working Days:

6 days per week

Experience:

Fresher/Experienced

No. of openings:

100

Additional Requirements:

PAN Card Aadhar Card
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