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Customer Success Associate

KANYASHRA CREATION

Key Points

Mansarovar/Jaipur

4L-6L/Year

Male/Female

Job Description


Customer Success Associate

Reporting Structure: The Customer Success Associate will report to the Customer Success Manager

Job Summary:

We are looking for a Customer Success Associate to join our team at KLobTech. In this role, you will work closely with our customers to ensure their satisfaction with our products and services. You will be responsible for responding to customer inquiries, resolving issues, and providing training and education on our products.

Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer issues and complaints
  • Provide training and education to customers on using our products
  • Maintain strong relationships with customers to ensure their satisfaction
  • Collaborate with cross-functional teams to improve the customer experience

Qualifications:

  • Bachelor's degree in Business Administration, Marketing or a related field
  • Experience working in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Excellent problem-solving skills


Skill Preference
Qualification:

Graduate

Working Days:

6 days per week

Experience:

Fresher/Experienced

No. of openings:

100

Additional Requirements:

PAN Card Aadhar Card
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