Category -
City -
Area -
10,000-12,000/Month
Male/Female
On-Site
Permanent
Day Shift
Bajrang Nagar, Kota
About the job This is an opportunity to work directly with a European EdTech startup based in Amsterdam, Netherlands. The company provides after-school coding and robotics classes to students from age 6-16 years. We are looking for an Operations Executive who align our operations team and improvise our day to day operations by your expertise Start date: ASAP / Immediately Employment Type: Full-time, remote Compensation: Industry standard with performance-linked incentive Please note that only the shortlisted candidates based on their profiles will be contacted. Responsibilities: Have experience with national and international clients Strong phone and verbal communication skills along with active listening Follow-up with customers - Client Relationship Management, Handling calls, collecting and updating the database. Manage day-to-day operations (CRM, Email & Chat) Working hours - This role will require flexibility on hours - on some days early morning or late night hours might be required Be responsible for timeliness, lead conversion and team management. Conduct rigorous quality checks on every piece of the trial Should be a quick learner and technically strong to pick up new technical skills quickly Skills Required: Exceptional oral and written communication skills Good interpersonal skills and a team player Basic technology skills High learning ability to understand the industry, geography, key terminologies, concepts, and product quickly to be effective in the role Ideal backgrounds: Experience in Edtech Industry Operations Support Administrative executives PreSales/PostSales What You Get: Experience of working with an international company A very innovative and entrepreneurial environment in one of the rising EdTech companies in Europe Opportunity to work with an excellent team on a mission to empower kids to create the future
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