Category -
City -
Area -
3L-10L/Year
Male/Female
On-Site
Full Time
Day Shift
Tilak Nagar, Jaipur
NOC Level 2 (L2) Technician:Responsibilities:Provide advanced troubleshooting and resolution for escalated network and system issues.Analyze network performance data and identify areas for improvement.Develop and implement solutions to enhance network reliability and performance.Mentor and provide guidance to Level 1 technicians.Participate in the design and implementation of network infrastructure projects.Create and maintain documentation, including network diagrams and standard operating procedures.Coordinate with vendors and service providers to resolve complex technical issues.Conduct periodic audits and assessments of network systems.Assist in the evaluation and deployment of new technologies.Provide on-call support and participate in after-hours maintenance activities as needed.Requirements:Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).3+ years of experience in network administration or technical support role.In-depth knowledge of networking protocols and technologies (TCP/IP, VLANs, VPNs, etc.).Proficiency in configuring and troubleshooting network devices (routers, switches, firewalls).Experience with network security principles and best practices.Strong analytical and problem-solving skills.Excellent communication and leadership abilities.Ability to work independently and as part of a team.Relevant certifications (e.g., Cisco CCNP, CompTIA Security+) are preferred.Familiarity with ITIL framework.
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