Job Description

Job Title:

Business Relationship Officer

Location:

Jaipur (Rajasthan)

Job Summary:

The Business Relationship Officer is responsible for building and maintaining strong relationships between the clinic and its stakeholders, including Hospitals, Doctors, patients etc.

This role ensures patient satisfaction, identifies business opportunities, and promotes the clinic's services to achieve growth and build trust.

Key Responsibilities:

1. Relationship Management:

Build and maintain relationships with patients, healthcare providers, and corporate partners.
Serve as the primary point of contact for stakeholders to address inquiries, concerns, and feedback.

2. Business Development:

Identify and secure partnerships with Doctors, Hospitals & Patients.
Promote clinic services to attract new patients and business opportunities.
Plan and execute marketing and outreach initiatives (e.g., health talks, corporate tie-ups, community events).

3. Patient Engagement:

Address patient feedback and resolve issues promptly to ensure a positive experience.
Develop strategies to improve patient retention and satisfaction.
Educate patients and corporate clients about new services, promotions.

4. Reporting and Strategy:

Monitor and analyze patient feedback, business trends, and competitor activities.
Prepare and present performance reports to management.
Recommend strategies to improve services and expand the clinic’s network.

Key Skills and Competencies:

Interpersonal Skills: Ability to build trust and maintain professional relationships.
Communication: Excellent verbal and written communication skills.
Sales and Negotiation: Proven ability to identify business opportunities and close deals.
Customer Service: Strong focus on patient satisfaction and experience.
Problem-Solving: Ability to address concerns effectively and make decisions in a timely manner.
Organization: Excellent multitasking, time management, and planning skills.

Qualifications:

Bachelor’s degree.

2+ years of experience in business development, relationship management, or customer service roles (preferably in healthcare or related industries) would be an advantage
Familiarity with healthcare operations, patient management, or medical insurance is an advantage.

Working Conditions:

Office-based role with frequent travel for meetings or events.

Performance Metrics:

Patient satisfaction ratings.
Growth in patient numbers and clinic revenue.
Success in securing corporate partnerships and referrals.
Timely resolution of patient feedback and concerns.

Public Relationship Officer

Key Points

Job Description

Job Title:

Location:

Job Summary:

Key Responsibilities:

1. Relationship Management:

2. Business Development:

3. Patient Engagement:

4. Reporting and Strategy:

Key Skills and Competencies:

Qualifications:

Working Conditions:

Performance Metrics:

Skill Preference

Qualification:

Working Days:

Experience:

No. of openings:

Additional Requirements:

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