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Field Collection Executive

Volvo Group India Pvt Limited

Key Points

Alwar - Bhiwadi Road/Alwar

1.2L-2L/Year

Male

Job Description

Key Responsibilities during the apprenticeship period:

·     Prepares and follows up for collection on overdue accounts allocated to him / her.

·     Visits all customers and negotiates for collection of overdue amounts, maintains relationships with them keep tab on market references for all his customers.

·     Maintains effective communication with customers and third parties, e.g., lawyers, collection agencies and repossession agencies.

·     Identifies deployment of the asset and keeps a tab on its movement/utilization.

·     Regularly monitor repayment of accounts, analyse causes of delinquency, report concerns timely.

·     Timely resolve customer disputes

·     Implements repossession of the asset

·     Is responsible for the integrity of collection data and customer logs, including visit reports, relating to allocated accounts in the collection.

·     Maintains accuracy in uploading trails on all cases, within set timelines.

·     Strictly adheres to compliance.

·     Maintaining relationship with Collection Agencies and their executives, follow up and updates

·     Update Payments in VFS System

·     Role involves Collections across all Buckets, Repossession



Education and Additional knowledge:

·     Should be a fresh graduate, preferably BCom or BBA

·     Should have knowledge on Microsoft Office tools usage


Competencies and Skills:

·     Strong willingness to learn and explore career opportunity in financial services industry.

·     Strong communications skills.

·     Willingness to travel, high level of field connects.

·     Knowledge of working in a process driven organisation.

·     Should be able to converse fluently in English, Hindi & Regional Language of said state is must and additional languages will be added advantage.


Additional requirement:

·       Two-wheel vehicle is mandatory with valid driving licence 

Skill Preference
Qualification:

Graduate

Working Days:

5 days per week

Experience:

Fresher

No. of openings:

3

Additional Requirements:

Two Wheeler Vehicle Driving License

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